GhostCalc units are small-batch electronics, so returns are handled around build status, hardware condition, and troubleshooting instead of a generic shelf return process.
All sales are final. Refund requests can only be submitted within one hour of purchase, and a refund is not guaranteed once payment has been processed.
No refund requests are accepted after that one-hour window, or once a custom build, preorder, modification, shipment, or mail-in work has started.
Because GhostCalc products are custom electronics, completed orders are not handled like ordinary off-the-shelf returns. If something is wrong, contact support first so the issue can be diagnosed.
GhostCalc includes a 1-year hardware warranty unless a product page says otherwise. Warranty support may require photos, troubleshooting steps, shipping the unit back, or confirming order details.
If an exchange is approved, GhostCalc will explain the shipping steps before you send anything in.